Frequently Asked Questions
If you are an emergency case requiring immediate attention, please call (+951) 5-951111 or theHOTLINE at (+961) 70-682233. We will give you instructions and directions. If you know the Medical Center addresses, please come as quick as possible. If you need transfer by us, please let us know by phone.
You can see the location on the MV map.(here)
Actual rate of exchange at the time of medical expense incurred is taken for reimbursement of medical claim expense
Coinsurance is a percentage of the service charge that your health plan calculates for you.
Payments direct refund claims are done through issuing cheques in the name of the policy holder.
Yes. Medivisa built an advanced online system to control both acute & chronic prescriptions in addition to ambulatory services based on the combination of the policy terms & conditions with the member medical history & necessity.
Medivisa is a third party administrator TPA & member of Medgulf group. It offers comprehensive health insurance management solutions to insurance companies .Medivisa handles medical claims in health scheme, mutual Funds, and other organizations.